Check Your Label

Suruhanjaya Komunikasi dan Multimedia Malaysia
Malaysian Communications and Multimedia Commission

Frequently Asked Questions

Communications equipment are network facilities or customer equipment used for the purposes of communications under the Communications and Multimedia Act 1998.

Network facilities are any equipment used for the provision of network services either public-switched telephony, optical fibre, cellular, mobile, terrestrial, satellite and broadcasting.

Customer equipment are any equipment used on the customer side of a network service and all types of wireless devices. Examples are fixed-line or cellular phones, fax machine, modem, wireless router and gateway, optical transceiver, satellite receiver, mobile radio or walkie-talkie, smart and digital television, and any equipment or device using wireless technologies such as laptop, tablet, camera, watches, drone, baby monitor, CCTV and others.

Yes, Regulation 14 of the Communications and Multimedia (Technical Standards) Regulations 2000 states that all communications equipment which are required to be certified under the regulations shall so be certified.

Communications equipment must be certified in order to ensure they are safe, interoperable with the public communications networks and do not cause radio frequency interference. An equipment is only granted a certification after going through a series of testing and verification by an authorised body to ensure it meets the minimum requirements of specified standards.

SIRIM QAS International is currently the only authorised body that can certify communications equipment in line with their designation as a certifying agency under the Communications and Multimedia Act 1998.

You may visit their websites at www.sirim-qas.com.my or https://ecomm.sirim.my for further information.

Any enquiries may be emailed to the following addresses:
• cmcstech@sirim.my (technical inquiry)
• cmcscounter@sirim.my (counter service)

It is the responsibility of the manufacturers or importers or their agents to apply and obtain the certification before the equipment can be placed or supplied in the local market.

Yes, but in this case you may apply for special approval from SIRIM QAS International. The special approval is subject to the terms and conditions including the number of equipment/devices that may be allowed for importation. The special approval may also be granted if it found that the equipment is suitable to be used in the country.

You should not purchase the equipment unless you know that the equipment is already certified by MCMC's registered certifying agency as required under the law.

You must be cautioned that any certification issued by MCMC’s registered certifying agency and the certification mark (MCMC label) that come with Android TV box is only for its communications modules such as Bluetooth and WiFi.

The MCMC label shall not be regarded as MCMC’s approval for any of its applications to stream and download any movie, drama or any copyrighted content. The streaming of copyrighted contents without permission is an offence under Copyrights Act 1987.

You are urged to be wary of sales of Android TV boxes that come with preloaded applications which allow illegal streaming as it is an offence under the law.

The certification mark for communications equipment is the MCMC label that must be affixed or printed on a communications equipment indicating that it is certified in compliance with the standards. It comprises of MCMC logo and supplier identification number.

MCMC label may also be in the form of electronic image stored in the operating system or firmware of a device with an integrated display such as smartphones.

Yes, all certified communications equipment must bear the MCMC label.

It is the responsibility of the manufacturers or importers or their agents to ensure all communications equipment that they supply bear the MCMC label.

Suppliers (certificate holders) shall be responsible to ensure that all certified communications equipment bear the MCMC certification label (MCMC label).

Effective from 2015, MCMC together with its registered certifying agency has implemented Self-Labelling Program (SLP) whereby certification labels are no longer produced by the certifying agency. Under SLP, certificate holders can prepare the certification labels on their own, either in the form electronic label stored in device firmware or physical label affixed, embossed or printed on the surface of the device.

Certificate holders are required to register with registered certifying agency in order to be obtain a supplier identification number prior to using the certification labels.

Please refer to Guide to MCMC Label published on MCMC web site or contact the registered certifying agency for further guidance on this matter.

Communications equipment which do not carry MCMC label can be considered as not certified. The regulations provide that a person who uses, offers for sale (advertises), sells or has in his possession of a non-certified equipment commits an offence and shall, on conviction, be liable to a fine not exceeding RM100,000 or to imprisonment for a term not exceeding six months or to both.

The validity of the MCMC label may be checked by verifying the information of the equipment with the certification database by using the supplier identification number, IMEI number or serial number of the equipment. The verification can be done online at www.ecomm.sirim.my or by using Check Your Label mobile application which is available on Google Play Store and Apple App Store.

Under the law, it is an offence for you to use or operate a non-certified communications equipment. The use of such an equipment may be dangerous or may cause interference to other devices or the networks.

It is for this reason that MCMC embark on Check Your Label campaign in order to educate and create awareness among the public on the requirement to purchase a certified communications equipment that carries a valid MCMC label.

The public is also advised to report to MCMC if you have any information on the outlets or suppliers who sell non-certified communications equipment.

MCMC has specified the standards known as technical codes for the purposes of certification for fixed-line and wireless communications equipment. The technical codes define the minimum technical requirements for safety, interoperability, radio frequency and electromagnetic compatibility.

The technical codes can be obtained at http://www.skmm.gov.my/legal/registers/cma-registers.

In situations where a technical code is not available, the certification may be performed based on the relevant national or international standards. The equipment must also meet the radio frequency requirements specified in the relevant MCMC documents such as spectrum plan, class assignment and standards radio system plan (SRSP).

It is the responsibility of the certification certificate holders to ensure that all certified equipment bear the mandatory certification mark or label.